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Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars!
Thank you so much!
Hi Moo and Mai,
Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, ...
Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!
Hi Baby Todd & Co,
Thank you for your fantastic review! I'll make sure Audrey knows how much you appreciated her work on getting that dev update to link form completions with ...
Hana is very good who helped me slove my all problem! The staff was very professional and can personalize the service.
This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!
Hi Max Muscle Bakersfield,
Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a ...
Prakash was very helpful. He immediately responded to a question that I has and helped me to fix a problem on my website. Thank you! Great app.
I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!
Hi Tlyard,
Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his clear and prompt assistance. We're thrilled you're finding the app ...
Customer Service is 1st Rate, very responsive and super helpful. Have worked with several members of the team including Hana (who was amazing). All questions were answered quickly.
Prakash was extremely helpful and friendly. He even laid out the steps to fixing a few things I thought I had to do on the app verses in my theme editor for that page. He helped me set it up and guided me after I had so many questions. Thank you again Prakash even after I thought we were done and I had more questions you still helped answer them!
Hi Tips of Elegance,
Thank you for your wonderful review! I'm thrilled to hear Prakash was able to guide you through those theme editor solutions rather than app adjustments. ...
Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.
Hi eCook,
Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated ...
Jade was very helpful and was able to solve the issue I was having with my app.