Rezensionen (1.476)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. Februar 2025

Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars!

Thank you so much!

Moo and Mai
Vereinigtes Königreich
2 tage mit der App
Joy Loyalty (by Avada) hat geantwortet 19. März 2025

Hi Moo and Mai,

Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, ...

13. Februar 2025

Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!

Baby Todd & Co
Australien
2 monate mit der App
Joy Loyalty (by Avada) hat geantwortet 19. März 2025

Hi Baby Todd & Co,

Thank you for your fantastic review! I'll make sure Audrey knows how much you appreciated her work on getting that dev update to link form completions with ...

15. April 2025

Hana is very good who helped me slove my all problem! The staff was very professional and can personalize the service.

SHINE HAIR
Vereinigte Staaten
Etwa 2 monate mit der App
28. Januar 2025

This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!

Max Muscle Bakersfield
Vereinigte Staaten
22 tage mit der App
Joy Loyalty (by Avada) hat geantwortet 19. März 2025

Hi Max Muscle Bakersfield,

Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a ...

6. Mai 2025

Prakash was very helpful. He immediately responded to a question that I has and helped me to fix a problem on my website. Thank you! Great app.

Cristal Forde's Language and Travel Hub
Trinidad und Tobago
10 tage mit der App
6. Februar 2025

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!

Tlyard
Vereinigtes Königreich
21 tage mit der App
Joy Loyalty (by Avada) hat geantwortet 19. März 2025

Hi Tlyard,

Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his clear and prompt assistance. We're thrilled you're finding the app ...

8. April 2025

Customer Service is 1st Rate, very responsive and super helpful. Have worked with several members of the team including Hana (who was amazing). All questions were answered quickly.

Alamo City Popcorn Company
Vereinigte Staaten
8 tage mit der App
23. März 2025

Prakash was extremely helpful and friendly. He even laid out the steps to fixing a few things I thought I had to do on the app verses in my theme editor for that page. He helped me set it up and guided me after I had so many questions. Thank you again Prakash even after I thought we were done and I had more questions you still helped answer them!

Tips of Elegance
Vereinigte Staaten
3 tage mit der App
Joy Loyalty (by Avada) hat geantwortet 1. April 2025

Hi Tips of Elegance,

Thank you for your wonderful review! I'm thrilled to hear Prakash was able to guide you through those theme editor solutions rather than app adjustments. ...

10. März 2025

Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.

eCook
Chile
7 monate mit der App
Joy Loyalty (by Avada) hat geantwortet 1. April 2025

Hi eCook,

Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated ...

4. April 2025

Jade was very helpful and was able to solve the issue I was having with my app.

Tough Tips
Vereinigte Staaten
4 monate mit der App