Joy: Treue & Belohnungen

Great service by very responsive team. Hana responded very quickly to queries.

Pretty easy to set up. When I had an issue Hana helped me right away.

I had to be transferred to a second agent as the first person wasn't as helpful, but Hana took over and helped me with my issue I was having.

Esperienza davvero positiva con l'assistenza clienti, Hana, Sonny e Jane sono stati gentili e disponibili ad aiutarmi a comprendere il giusto funzionamento dell'app!

The support is prompt and easy to navigate. Alyssa and Hana are helpful and on time

Great app !

A little bit expensive but gives a real add on to your shop.

And thank you Hana ;)

Thanks Hana for the quick response

We're just getting started setting up our loyalty program. The Joy Loyalty team has been attentive, knowledgeable, and quick to answer my questions. Thank you Rosie & Alyssa!

Certain important functions seem to be harder to locate than they should be, The Condition portion should be labeled Program Settings and should have its own header, not buried in the dot dot portion of the reward type. As a business if I offer something one place, I'm going to offer it in the other so this setting should be global and only allow for individual shutdown in the specific reward if needed. Appreciated the help received from Audrey.

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.