Joy Rewards & Loyalty Program
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We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
Hello there,
Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards program.
We wanted to follow up regarding your suggestion to exclude customers from the program based on their tags. We're happy to let you know that this functionality is already available as part of our Advanced Plan. By upgrading, you’ll gain access to this feature, allowing you to exclude customers automatically based on their tags, streamlining your rewards program.
Additionally, the Rule engine feature will enable you to reward points based on a variety of customizable conditions, such as customer segments, order details, email domains, countries, and more. This flexibility can help you tailor your loyalty program to meet your business goals effectively.
If you’re interested, we’d be happy to assist you with the upgrade process or provide more details about these features. Please feel free to reply to this email, and we can get started right away.
Thank you again for choosing Joy Loyalty to support your business.
Best regards,
Joy Loyalty Team
abby was amazing and very helpful
Support was really helpful especially Sonny who went extra mile to answer all my requests.
Joy is an awesome program. Sonny helped me when I had questions and concerns.
Parkash fixed something for me today! He was great to work with. Thank you again!
Hana and Andrew are Best
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.