Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reseñas (1.907)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de septiembre de 2024

Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!

Naturh
Malasia
5 meses usando la aplicación
Joy Loyalty (by Avada) respondió 12 de septiembre de 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊

28 de octubre de 2024

Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.

Thank you for your help again, Sonny.

After6ix
Singapur
3 días usando la aplicación
Joy Loyalty (by Avada) respondió 29 de octubre de 2024

Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊

14 de octubre de 2024

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Soleilclothing
India
24 días usando la aplicación
Joy Loyalty (by Avada) respondió 17 de octubre de 2024

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

7 de octubre de 2024

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Nillary
Estados Unidos
10 días usando la aplicación
Joy Loyalty (by Avada) respondió 17 de octubre de 2024

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!

12 de septiembre de 2024

Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.)

What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon.

Their support team is quick and great.

FKSP
Estados Unidos
14 días usando la aplicación
Joy Loyalty (by Avada) respondió 18 de septiembre de 2024

Thank you for the detailed feedback! We’re glad to hear that the setup was straightforward for you and that you were able to customize the loyalty page to fit your needs with your coding skills. It’s great to know that the free tier provided substantial features and that you’re planning to upgrade to the second tier.

We’re also thrilled that you’ve had a positive experience with our support team. If you need any further assistance or have questions about the upgrade, don’t hesitate to reach out. We’re here to help!

30 de noviembre de 2024

Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!

Minimalistic Budget
Canadá
1 día usando la aplicación
4 de diciembre de 2024

Great app and support so far

bever-naturversand
Alemania
10 meses usando la aplicación
29 de septiembre de 2024

The app is really nice and most of the times understandable. I have some smaller problems in the translation into german, but Tiana was very quick to get me on the right path.

One Stitch Beyond
Alemania
8 meses usando la aplicación
Joy Loyalty (by Avada) respondió 1 de octubre de 2024

Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German translation and will continue to improve it for a better experience.

If you have any other questions or need further assistance, feel free to reach out. We're here to help!

22 de noviembre de 2024

Good experience

Conatural
Pakistán
Más de 1 año usando la aplicación
30 de diciembre de 2024

Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good

This little boutique
Estados Unidos
2 días usando la aplicación