Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reseñas (1.908)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de septiembre de 2024

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes

A thousand thanks

Armando

bigeshop
Italia
4 meses usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.

If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!

8 de octubre de 2024

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Bubbles & Balms
Canadá
20 días usando la aplicación
Joy Loyalty (by Avada) respondió 17 de octubre de 2024

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

10 de septiembre de 2024

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

UniKeys
Canadá
11 meses usando la aplicación
Joy Loyalty (by Avada) respondió 12 de septiembre de 2024

Thank you so much for your wonderful review! 😊

We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!

If you have any more questions or need further assistance, don’t hesitate to reach out.

11 de septiembre de 2024

Great and fast support from Lydia. Had a question about some customization and she helped me instantly.

Retra Nutrition
Bélgica
8 meses usando la aplicación
Joy Loyalty (by Avada) respondió 12 de septiembre de 2024

Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊

1 de diciembre de 2024

I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.

I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.

Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.

Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!

Happybido
Italia
Alrededor de 4 horas usando la aplicación
2 de enero de 2025

I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"

Let me know if you'd like any edits!

Jodaro.com
Estados Unidos
Alrededor de 1 hora usando la aplicación
Fecha de modificación: 15 de agosto de 2024

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!

Bea's Bayou Skincare
Estados Unidos
Alrededor de 1 año usando la aplicación
Joy Loyalty (by Avada) respondió 5 de septiembre de 2024

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.

We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.

Thank you for your continued support!

9 de diciembre de 2024

We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !

Moni Jewellery
RAE de Hong Kong (China)
Alrededor de 5 horas usando la aplicación
2 de enero de 2025

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Neo-Derm
Reino Unido
Alrededor de 3 horas usando la aplicación
25 de diciembre de 2024

Hana is really nice. She helps me solve my problems.

VITURE
Estados Unidos
10 días usando la aplicación