Joy Rewards & Loyalty Program
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes
A thousand thanks
Armando
Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.
If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!
Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)
Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.
Thank you so much for your wonderful review! 😊
We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!
If you have any more questions or need further assistance, don’t hesitate to reach out.
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊
I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.
I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.
Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.
Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"
Let me know if you'd like any edits!
Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.
Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!
Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.
We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.
Thank you for your continued support!
We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !
The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.
Hana is really nice. She helps me solve my problems.