Joy Rewards & Loyalty Program

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Servizio clienti super

Very easy to use and navigate compared to other apps, and Hana from the support team was very nice too. I recommend!

This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.

I HAD TO UNLOCK SOME FEATURES THROUGH LIVE CHAT. PRAKASH HELPED ME WITH THAT. HE IS VERY FAST AND RESPONSIVE. HE GET BACK TO ME IN NO TIME AND MY WORK WAS DONE. THANKS, PRAKASH FOR YOUR HELP.

Great app and the customer service was very fast and responsive with Audrey.

Emily was very helpful tonight answered all my questions even helped me fix a few a things i'm very happy with the service she provided

This is a very very bad experience for me with the app. Reasons for 1-star review:

- The app still has some UI bugs (even in the demo store). And the open with hash URL did not work when put it in the store navigation (I had to reload the page to get the widget opened).
- I granted permission for their developer to fix the bugs. And this is when things got really bad. First, they turned on "Auto open the widget" without my approval. The referral pop-up also automatically appeared with a bug that stopped customers from exit the annoying pop-up.
- And yesterday, they edited the header.liquid file in my theme. The edit made customers unable to click "Add to cart". This damaged my business. I cannot take it anymore.
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The support is responsive. But their tech support needs improving.

Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.

Awesome app. Easy to use and fast help. Esther is a great asset and great help to people with questions. Very quick and responsive. She is exceptional. I love this app already!