Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reseñas (1.908)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de noviembre de 2024

I really enjoy it

FitnesWatch
Estados Unidos
27 días usando la aplicación
1 de enero de 2025

Love the app so far! Hana was great!

Joy and Gumbo Pets
Estados Unidos
14 días usando la aplicación
7 de septiembre de 2024

A big thank you to Jasmine and William from the Joy Loyalty Program!

Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.

FluffePet
Reino Unido
Alrededor de 2 meses usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure your experience is seamless and that you get the most out of the Joy Loyalty Program.

If you need any further assistance, don’t hesitate to reach out. We're here to help!

4 de septiembre de 2024

The app is simple to use and good for our strictly POS usage. It is not perfect as it seems more geared towards shopify stores that also use a website. Our business is strictly 'brick and mortar' so there are a lot of features we do not use. However the support is fantastic. We have worked with Lydia on a few different issues and she is always very helpful and patient!

Impressions Boutique & Gifts
Estados Unidos
6 meses usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you for your feedback! We're glad to hear that you're finding the app simple to use and that it's working well for your POS setup, even though some features may not be as relevant for a brick-and-mortar business. Your point about the app being more tailored for Shopify stores with websites is valuable, and we'll continue to improve based on feedback like yours.

We're especially happy to hear that Lydia has been so helpful and patient in resolving your issues. If there's anything else you'd like assistance with or any features you'd like to see more tailored to your business, feel free to reach out anytime!

29 de noviembre de 2024

Hanah helped me get set up smoothly!

Hey Willo
Estados Unidos
6 días usando la aplicación
31 de octubre de 2024

I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.

D's Kreative Kraft
Jamaica
Alrededor de 23 horas usando la aplicación
25 de agosto de 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

8storeytree
Singapur
6 meses usando la aplicación
Joy Loyalty (by Avada) respondió 5 de septiembre de 2024

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.

Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

30 de noviembre de 2024

Hana was a great help, definitely recommend this app, I was searching for an good app for over an hour and came across this, great customer service

My Store
Singapur
Alrededor de 15 horas usando la aplicación
28 de septiembre de 2024

Good service, very fast answers. Tiana does a great job!!!

QSP KNIFE
China
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 1 de octubre de 2024

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.

If you need anything else, feel free to reach out. We're always happy to help!

2 de enero de 2025

I am actually very surprised with the swift attention and care to my issues and requests I had regarding custom coding preferences to match the aesthetic of my website. Sonny was very attentive and helpful in helping me on customizing my referral page. I am very impressed with the customer service.

Midnight Reign
Canadá
Alrededor de 8 horas usando la aplicación