Reseñas (1.478)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de enero de 2025

I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"

Let me know if you'd like any edits!

Jodaro.com
Estados Unidos
Alrededor de 1 hora usando la aplicación
23 de octubre de 2024

We recently started using the Joy loyalty app for our business, and the experience has been fantastic! The app is incredibly user-friendly, making it easy for our customers to engage with our loyalty program, track their rewards, and stay connected with us. Since implementing Joy, we've seen a noticeable increase in customer retention and overall satisfaction.

A special shoutout to Hana, who was instrumental in helping us set up the app. She was not only knowledgeable but also extremely patient and responsive throughout the entire process. Hana made sure everything was tailored to meet our needs, and her support has been invaluable.

If you’re looking for a reliable loyalty app with exceptional customer service, I highly recommend Joy!

Braus Fight AUS
Australia
27 días usando la aplicación
Joy Loyalty (by Avada) respondió 29 de octubre de 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that Joy has made such a positive impact on your business and that your customers are enjoying the loyalty program. It's fantastic that you've seen increased retention and satisfaction – that's exactly what we strive for!

We'll make sure to pass along your kind words to Hana; she’ll be delighted to know she made a difference in setting you up for success. If there's anything more we can do to support your journey with Joy, just let us know. Thanks again for recommending us! 😊

2 de enero de 2025

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Neo-Derm
Reino Unido
Alrededor de 3 horas usando la aplicación
20 de enero de 2025

Joy, the loyalty app, has been a fantastic addition to our business! Their customer support is outstanding, and Hana, in particular, went above and beyond to assist me. Highly recommend!

Canine India
India
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 19 de marzo de 2025

Hi Canine India,

Thank you for your wonderful review! We're thrilled to hear Joy has been a fantastic addition to your business. I'll make sure Hana knows how much you appreciated her above and beyond assistance. We're committed to providing this level of support as you continue to grow your loyalty program for pet lovers in India!

Warm regards,
The Joy Loyalty Team

5 de mayo de 2025

Jade for support team its the BEST!!

Somos Juegos
Chile
4 meses usando la aplicación
22 de octubre de 2024

We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!

Evergreen
Estados Unidos
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 23 de octubre de 2024

Thank you so much for sharing your experience! We're delighted to hear that our support and technical teams were able to assist you effectively during your pre-launch. It’s fantastic that Nolan and Jade were able to help ensure you were fully prepared for your loyalty program launch. We're excited to see your loyalty program in action and look forward to continuing to support your success!

4 de diciembre de 2024

We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!

MISMO.BG
Bulgaria
Alrededor de 2 años usando la aplicación
Joy Loyalty (by Avada) respondió 19 de marzo de 2025

Hi MISMO.BG,

Thank you for your feedback! I'm so glad Abby and Raymond were able to quickly resolve the widget popup issue with your header. We really appreciate your patience and your continued trust in Joy for nearly two years. We're committed to maintaining the level of service you've come to expect from us!

Warm regards,
The Joy Loyalty Team

1 de febrero de 2025

so far so good! Audrey has been super helpful to customize a lot of things for us!

Inaury
Estados Unidos
1 día usando la aplicación
24 de octubre de 2024

I'm very happy with the Joy App so far, I could customise it to suit my brand which I love.

Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before.

I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.

JCS Candle Co.
Australia
11 días usando la aplicación
Joy Loyalty (by Avada) respondió 29 de octubre de 2024

Thank you for sharing your experience! We're delighted to hear that you're enjoying the Joy app and that the customization options are helping you bring out your brand’s personality. It’s wonderful to know Audrey’s assistance made such a positive impression; we’ll be sure to pass along your kind words!

We’re thrilled to support growing businesses like yours with affordable options, and we’re here anytime you need us. Thank you again for recommending Joy – wishing you continued success! 🎉

16 de octubre de 2024

I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise).
The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!

EMF Boutik
Emiratos Árabes Unidos
2 meses usando la aplicación
Joy Loyalty (by Avada) respondió 17 de octubre de 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team, including Sonny, Emily, Alyssa, Kevin, Tracy, and Hana. We strive to provide prompt and knowledgeable assistance, and it's great to know that we met your expectations without the hassle of repeating your issues.

We're also glad you find our features comprehensive and user-friendly. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!