Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reseñas (1.910)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de diciembre de 2024

Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.

Aqara LLC
Estados Unidos
Alrededor de 23 horas usando la aplicación
5 de diciembre de 2024

I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!

Sketchus
Alemania
Alrededor de 2 horas usando la aplicación
1 de enero de 2025

Hana and Andrew are Best

Uniqaya Lifestyle
India
Alrededor de 1 año usando la aplicación
28 de diciembre de 2024

The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!

Opal Lily
Reino Unido
Alrededor de 17 horas usando la aplicación
5 de noviembre de 2024

Alyssa is really nice and patience, thanks for her kind help

LaLuneDuCiel
RAE de Hong Kong (China)
4 días usando la aplicación
6 de octubre de 2024

Good customer support. Nice made Loyality program!

My Store
Finlandia
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 7 de octubre de 2024

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!

26 de septiembre de 2024

I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.

Leo & Roxy Yarn Co.
Canadá
24 días usando la aplicación
Joy Loyalty (by Avada) respondió 1 de octubre de 2024

Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue.

If you need any further assistance in the meantime, feel free to reach out.

Thank you again for your understanding!

5 de septiembre de 2024

Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us.

There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time.

In conclusion, I couldn't be happier with this app and the support I received.

Diecast Model Centre
Reino Unido
2 días usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store.

If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!

21 de octubre de 2024

functions are great for store, and the their assistance is helpful to set up my loyalty program

RANVOO
RAE de Hong Kong (China)
10 días usando la aplicación
Joy Loyalty (by Avada) respondió 23 de octubre de 2024

Thank you for your kind words! We're thrilled to hear that you're finding the functions useful for your store, and that our team was able to assist you with setting up your loyalty program. If you need further help or have any questions, feel free to reach out anytime!

4 de enero de 2025

Loyalty Program made setup a breeze! With easy customization, valuable features, and excellent support, they’ve helped me enhance customer loyalty effortlessly. Thank you for the amazing assistance! <3

LaShop
Albania
Alrededor de 2 horas usando la aplicación