Joy Rewards & Loyalty Program
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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So far so good, support from Prakash really responsive and fast, answered questions and fixed small bug, pushed to dev team for some customisation.
Just started using this app a few days ago and I love it already! Help keep my contacts in order and I love the "giving back to the customers with rewards". Great app and definitely recommend!
Great app. Very easy to install and use. Had some issues and Candace helped us quickly to resolve it. Highly recommended.
Thank you to your awesome customer service representative, Jasmine. She fully understood my questions and assisted me flawlessly. Helpful and warm. thank you Again!
So far this app looks good and easy to use. Prakash is quick to answer, friendly and helpful. Thank you
I had a bunch of questions regarding how the app works and about setting up the loyalty Program, Wendy was quick with the responding and helped me to understand the use of the program a lot better.
Still waiting to set it up but i think it will work wonders!
Would have been great but all text was not translatable. Couldn't translate even in code. That's a shame since most of it could be translated. Edit: customer support helped to translate all.
Hi there,
Rainy here from AVADA. Thank you for your feedbacks. I saw you already translated almost text in our app. However, there are some labels not supported yet but we are actually adding them fully this month. And also, we can implement the translation for your right now so that you do not need to wait for the update.
I sent you a follow-up email, kindly check it so that we can help you at the soonest!
Best,
Rainy
This app is garbage. I'm getting regular complaints from frustrated customers with inaccurate reward balances. Customer balances don't match the activity shown in their account. I'm definitely looking for a replacement at this point.
Hi,
We would like to send you our deepest apologies for the issue you are having with the app!
Our dev core team is fixing the issue at our highest priority. We again greatly appreciate your understanding and patience with us and will keep you updated along the process. Please kindly check our email to receive our update.
Best regards,
Joy Loyalty team
I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!
Esther is super friendly and helpful! She answered all of my question and made the process super simple.