Reseñas (1.489)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de marzo de 2025

Hana really did very well!

Michu Australia
Australia
Más de 2 años usando la aplicación
26 de octubre de 2024

thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!

Charmaly
Italia
3 días usando la aplicación
Joy Loyalty (by Avada) respondió 27 de octubre de 2024

Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it ...

24 de noviembre de 2024

So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. It's 2AM where I am, and Damian was quick to respond and answer my questions. I feel confident that we made the right choice with Joy.

Tasha's Top Frames
Canadá
8 días usando la aplicación
2 de enero de 2025

I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to ...

Jodaro.com
Estados Unidos
Alrededor de 1 hora usando la aplicación
2 de enero de 2025

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Neo-Derm
Reino Unido
Alrededor de 3 horas usando la aplicación
26 de agosto de 2024

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
Estados Unidos
22 días usando la aplicación
Joy Loyalty (by Avada) respondió 5 de septiembre de 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a ...

25 de noviembre de 2024

I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.

Claura
RAE de Hong Kong (China)
3 días usando la aplicación
Fecha de modificación: 19 de diciembre de 2024

Hello Team,

I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?

Looking forward to hearing your response on this.

Update- The ...

Robocraze
India
Más de 1 año usando la aplicación
Joy Loyalty (by Avada) respondió 21 de noviembre de 2024

Hi there,

This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification ...

24 de abril de 2025

Fast and quick. Very helpful and friendly!

Haus Of Mix
Estados Unidos
Alrededor de 13 horas usando la aplicación
27 de junio de 2025

I ran into some problems while using it and contacted Hana online, he and quickly helped me solve the problem and was very professional!

Litheli
Estados Unidos