Reseñas (1.489)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de marzo de 2025

Im not sure how the app is yet - as I've only just started using it! but the support is EXCELLENT

Manabush Eliquid - Tobacco E-liquid and Vape Juice
Reino Unido
Alrededor de 1 hora usando la aplicación
10 de diciembre de 2024

The app is wonderful as a basic means for managing a rewards and loyalty program. However there documentation is lacking and their support is horrible. I have yet to receive help with issues I have managing simple functions within it. So, if you download this app, be prepared to figure it out on your own - you'll get no help from their support team.

Balm Valley Co
Estados Unidos
5 días usando la aplicación
Joy Loyalty (by Avada) respondió 11 de diciembre de 2024

Dear Balm Valley Co's Store Owner,

Thank you for your feedback. We apologize for the issues you've encountered and appreciate your insights, which help us improve our ...

8 de diciembre de 2024

Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.

Feliks Skincare
Australia
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 19 de marzo de 2025

Hi Feliks Skincare,

Thank you for your lovely review! We're delighted to hear you're finding great value in our free plan as you get your business started. I'll make sure ...

14 de noviembre de 2024

Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!

SKINICIAN
Reino Unido
Alrededor de 1 año usando la aplicación
Joy Loyalty (by Avada) respondió 19 de marzo de 2025

Hi SKINICIAN,

Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance ...

8 de febrero de 2025

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

Adept Skincare
Francia
Alrededor de 1 hora usando la aplicación
28 de junio de 2025

Jasmine has been very patience with me. Throughout the onboarding process, she has been a wonderful helper to clarify all the doubts I have. She is very helpful in providing fast response to every of my inquiry. High recommended

Elegold Jewelry
Malasia
24 de julio de 2024

A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk ...

Alewine Pottery
Estados Unidos
13 días usando la aplicación
15 de febrero de 2025

Fast response from Haha. thank you Haha

Smart Living Gallery
Singapur
6 meses usando la aplicación
29 de noviembre de 2024

This is such a versatile app with many features and easy customisation. Their support is amazing as well.

Myer Street Fashion
Australia
Más de 1 año usando la aplicación
Joy Loyalty (by Avada) respondió 1 de abril de 2025

Hi Myer Street Fashion,

Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support ...

9 de diciembre de 2024

We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !

Moni Jewellery
RAE de Hong Kong (China)
Alrededor de 5 horas usando la aplicación