Reseñas (1.780)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de abril de 2024

Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.

Didier Lab Latvia
Lituania
Alrededor de 1 año usando la aplicación
12 de marzo de 2024

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Zeosmobile.com
Estados Unidos
Casi 2 años usando la aplicación
8 de mayo de 2024

Amazing and simple to use app. Thanks to Mia for guiding me on how to use the program.

Koolz
India
5 meses usando la aplicación
8 de junio de 2024

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Soapfistication
Canadá
1 día usando la aplicación
29 de abril de 2024

Esther was very knowledgeable and quick to help. I'm very satisfied with the support I got from her. Thanks a lot

Colabella
Australia
5 meses usando la aplicación
5 de marzo de 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

My Computer is My Canvas | Bloom to Balm
Estados Unidos
6 meses usando la aplicación
20 de abril de 2024

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
Reino Unido
4 días usando la aplicación
10 de julio de 2024

Great customer service! The team at Joy was very patient and helpful.

Waterdrop United Kingdom
China
2 días usando la aplicación
1 de junio de 2024

Great app and the customer service was very fast and responsive with Audrey.

Thrift Galore
Estados Unidos
9 días usando la aplicación
14 de febrero de 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

God's Girl Gifts And Apparel
Estados Unidos
Alrededor de 1 mes usando la aplicación