Reseñas (1.812)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de julio de 2024

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

Higismart
Portugal
Alrededor de 3 horas usando la aplicación
29 de junio de 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasil
Alrededor de 1 hora usando la aplicación
Joy Loyalty respondió 30 de junio de 2024

Hello,

Thank you for reaching out.
Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed.

If you have any further questions or concerns, please feel free to reach out.

Best regards,
Joy Support Team

Fecha de modificación: 10 de diciembre de 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

LINDAS
España
6 meses usando la aplicación
18 de abril de 2024

hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!

Priti.co
Colombia
Alrededor de 2 años usando la aplicación
3 de julio de 2024

huge thanks to Hana.

YUNZII KEYBOARD
China
2 días usando la aplicación
17 de abril de 2024

Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.

Didier Lab Latvia
Lituania
Alrededor de 1 año usando la aplicación
6 de mayo de 2024

great app, easy to set up. Chin was really helpful as well

ehm accessories
Malasia
9 meses usando la aplicación
12 de diciembre de 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon.
Thank you!

Ultra Ferric
Estados Unidos
11 meses usando la aplicación
20 de abril de 2024

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
Reino Unido
4 días usando la aplicación
20 de octubre de 2024

Merci à Hana pour ses conseils !

BABYCUTE
Francia
2 días usando la aplicación
Joy Loyalty respondió 23 de octubre de 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !