Joy Rewards & Loyalty Program
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (1.914)
Refinar
-
Por calificación
quick response and keen to help.
Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.
If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!
Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!
We recently transitioned to Joy Rewards & Loyalty Program as part of our website update, and Audrey was instrumental in making the process seamless. She went above and beyond to ensure our data was accurately integrated from our old website, making what could have been a stressful task much easier.
We couldn’t recommend them more highly!
Joy helping center/supporter help me to clear all of my questions. They provide the information on the point. I appreciate that all of the problems were solved immediately.
On the other hand, Some features on the Loyalty page are still not available such as Comparing the Perks regarding the VIP tier.
Thank you for your feedback and for appreciating our support team’s assistance. We’re glad to hear that your questions were addressed and resolved promptly.
Regarding the features on the Loyalty page, specifically the ability to compare perks for VIP tiers, we understand this is an important aspect for you. We’re continuously working to improve our app and add new features. Your feedback helps us prioritize future updates.
If there’s anything else we can assist you with or if you have more suggestions, please let us know. We’re here to help and ensure you have the best experience possible.
Great app and super fast assistance! Great team
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
I am loving using Joy Rewards and Loyalty program!, I have not had any issues and my customers have been using and redeeming their rewards seamlessly after transferring from my previous app. I love all the extra features for example the loyalty page on my website and I have only needed help in getting my customers initially transferred over in which Nolan was great and also verifying my account in which Sonny was kind, helpful and efficient in getting this done! I highly recommend this app and its support team.
I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!
Customer Service is top notch! Excellent experience with them, highly recommend!