Joy Rewards & Loyalty Program

I like this app. Very easy for work after Lydia from customr support helped me. She explained everything to me carefully and in detail. Whit pleasure, now I will use the new app in my store. Thank you so much, Lydia

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

Initially, we loved this app. My customers were thrilled to have access to collecting points and redeeming them with coupons. After only a short period of time, my app stopped working completely. Customers no longer were collecting points and we could not target the cause. I contacted customer support via email- because there is no quick and easy access to support- and began the process to try to correct the issue. I start the process of correction and then am ghosted by all members. In which I then have to begin the process all over. I am paying for this service and unable to use it. My screen is completely blank so I cannot even cancel my subscription. I am extremely frustrated with this company and will never recommend. Over a month of trying to resolve and/or cancel this issue and no one has offered to complete the task of helping me, or even cancelling the subscription.
Do not get this app. They’re junk.

I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.

Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.

The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem.
We recommend this app.

Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.