Reseñas (1.812)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de enero de 2024

The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!

BnBGlitter
Estados Unidos
3 días usando la aplicación
5 de mayo de 2024

Hana was great.

Christina's Coffee
Estados Unidos
Más de 1 año usando la aplicación
22 de mayo de 2024

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

ect.studio
Austria
7 días usando la aplicación
1 de enero de 2024

Great app & lightning-fast responsive support. I needed a hyperlink in my header to trigger the app widget and Hana & Toby did it within 10 minutes. I'm really impressed :)

enjoyandplay
Polonia
Alrededor de 2 meses usando la aplicación
18 de marzo de 2024

I have encountered a problem that has caused the backend of this plugin to fail to open.

Received an error response (430 undefined) from Shopify:
If you report this error, please include this id: 98a7f5dd-29be-4c3b-b41f-de918e8005b6-1710748391

Cehoir
Estados Unidos
17 días usando la aplicación
Joy Loyalty respondió 22 de julio de 2024

Hello there,

We hope you are doing well. We would like to communicate about the issues you have recently had accessing our Joy Loyalty app.

We're glad to hear that you are now able to access the app. Your patience and understanding in the process of solving problems are greatly appreciated. We're curious if the provided solution will help you access the app. 😊

In the future, if you still need to set up the Joy Loyalty app or have any other questions or concerns, rest assured that our support team is here to help. Our entire staff is dedicated to guiding you every step of the way to ensure you have a smooth experience when using our app.

Thank you again for your patience and understanding. Looking forward to hearing from you.

Sincerely
Joy Support Team

24 de diciembre de 2023

The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!

Don Ruiz Café
Estados Unidos
18 días usando la aplicación
16 de abril de 2024

Superb customer service. When I faced trouble generating the landing page, I got support from the customer team. Hana helped me with her prompt action and solved the problem in real time.

Timo & Farmers
Singapur
Alrededor de 23 horas usando la aplicación
2 de febrero de 2024

Esther, Your app seems to be good enough.

AmerioAsin Euwpkz
Pakistán
Alrededor de 2 meses usando la aplicación
9 de enero de 2024

Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!

Shop3D.ca
Canadá
Alrededor de 1 mes usando la aplicación
23 de mayo de 2024

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

PrincessMiaNailz
Estados Unidos
Alrededor de 1 hora usando la aplicación