Joy Rewards & Loyalty Program
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!
Thank you so much for your kind review! We're thrilled to hear that you're enjoying the app's features and customizations. It's great to know that Audrey provided the support you needed and helped clarify any confusion. We’re excited to hear that you’re considering upgrading, and we’re here to assist you every step of the way as you unlock more features. If you have any further questions, feel free to reach out again!
Technical support and customer service at Joy are great - quick response time and friendly staff! Sonny helped me to manage the widgets and theme settings quickly! We are happy to have chosen Joy!
Thank you for your wonderful review! We're delighted to hear that you had a great experience with our technical support and customer service. It's fantastic to know that Sonny was able to assist you with managing the widgets and theme settings efficiently. Your satisfaction is our priority, and we’re thrilled that you chose Joy! If you have any more questions or need further assistance, feel free to reach out. Enjoy using the app!
So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.
Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!
Thank you so much for your kind review! We're thrilled to hear that you've been satisfied with Joy over the past few months and that the POS experience has been seamless for you.
We're also glad that Lydia was able to assist you quickly with the layout changes. If you ever need further help or have any other questions, please don't hesitate to reach out. We're always here to ensure you have a great experience!
Thanks again for your support!
I had an excellent experience using the app, and the support I received was top-notch. Audrey, in particular, was incredibly helpful and provided quick responses to all my questions. Thanks to her assistance, I was able to integrate the app seamlessly and start using it without any issues. I’m very grateful for her support, and I would definitely recommend this app to others!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with the app and that Audrey was able to assist you so effectively. It's great to know that the integration process was smooth, and your kind words mean a lot to us. If you ever need further assistance, feel free to reach out. We appreciate your recommendation and look forward to continuing to support your success!
Hana was FANTASTIC! There was no way that I would have been able to configure everything that she was able to do in 10 minutes! Very knowledgable and communicative! Great app
Thank you so much for your kind words! We're thrilled to hear that Hana was able to assist you so efficiently. Our team strives to provide the best support possible, and it's wonderful to know that you had a great experience. If you need any further help, don't hesitate to reach out. We're here for you! 😊
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Always great support and our customers love it. Thanks!
Thank you for the fantastic feedback! We're delighted to hear that you and your customers are enjoying our service. Providing great support is our priority, and we appreciate your continued trust in us. If you need any assistance or have further questions, don’t hesitate to reach out. Thanks again!
Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !
Could not be better! Great app, great functionality and great support! Special thanks to Hana, who was quick to help!