Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reseñas (1.833)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de noviembre de 2024

Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!

Azurlis™ Botanical Skin Care
Nueva Zelanda
Alrededor de 1 mes usando la aplicación
5 de septiembre de 2024

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes

A thousand thanks

Armando

bigeshop
Italia
Alrededor de 1 mes usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.

If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!

13 de noviembre de 2024

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

THE LIMELY
Japón
7 días usando la aplicación
23 de septiembre de 2024

Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.

OFF THE LINE PERFORMANCE
Estados Unidos
4 meses usando la aplicación
Joy Loyalty (by Avada) respondió 25 de septiembre de 2024

Thank you for your wonderful review! We're glad to hear the setup was easy and that our team, especially Lydia and William, could assist you quickly. We're always here to help, so feel free to reach out if you need anything else!

28 de octubre de 2024

Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.

Thank you for your help again, Sonny.

After6ix
Singapur
3 días usando la aplicación
Joy Loyalty (by Avada) respondió 29 de octubre de 2024

Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊

20 de noviembre de 2024

I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.

CASAGIN.COM
Italia
7 días usando la aplicación
5 de septiembre de 2024

Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us.

There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time.

In conclusion, I couldn't be happier with this app and the support I received.

Diecast Model Centre
Reino Unido
2 días usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store.

If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!

8 de octubre de 2024

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Bubbles & Balms
Canadá
20 días usando la aplicación
Joy Loyalty (by Avada) respondió 17 de octubre de 2024

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

26 de agosto de 2024

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
Estados Unidos
22 días usando la aplicación
Joy Loyalty (by Avada) respondió 5 de septiembre de 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed!

Thank you once again for your kind words and for being a valued customer.

6 de septiembre de 2024

I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.

Dinner Lady
Reino Unido
6 meses usando la aplicación
Joy Loyalty (by Avada) respondió 8 de septiembre de 2024

Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.

If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!