Joy Rewards & Loyalty Program
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The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.
I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works!
Special shout out to Alyssa, William & Damian for your help!
Good service, very fast answers. Tiana does a great job!!!
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.
If you need anything else, feel free to reach out. We're always happy to help!
Excellent & quick service from Tiana!
Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!
Thank you Hana for your help, it was perfect! Very quick and kind :)
Good experience
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.
Truly professional and friendly support.
I was lucky enough to be assisted by Audrey, who was truly professional.
Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you.
If you need any further help, feel free to reach out at any time. We're here to support you!
As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)
Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊