Joy Rewards & Loyalty Program
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I've started using the Joy loyalty app, which offers numerous features. While implementing Joy (as I transition to a new loyalty system), I've received excellent support from the Joy team. I'd particularly like to thank Damian and the entire crew for their assistance.
Lydia was a pleasure to work with! She helped me seamlessly customize and display the rewards program widget on my website, making the entire process smooth and stress-free. Her attention to detail and dedication ensured everything looked perfect. I'm incredibly grateful for her expertise and support—highly recommend!
Thank you so much for your glowing review! We’re thrilled to hear that Lydia made your experience seamless and stress-free while customizing and displaying the rewards program widget. We’ll be sure to pass along your kind words to her!
If you need further assistance in the future, don’t hesitate to reach out. We’re always here to help!
Support team and Dev Team are very helpful!
Especially Sonny, Jade, Audrey many other members from support team. Thank you!
One of the the easiest add-on apps that we have used.
Thank you for your kind words! We're thrilled to hear that our support and development teams, especially Sonny, Jade, and Audrey, were able to assist you effectively. It's wonderful to know that you found our app easy to use. We appreciate your feedback and are always here to help! If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us!
I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!
I have received wonderful service from Damian and find it very easy to communicate the issues I have setting up the loyalty programme. Damian is very helpful and friendly. :-)
Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!
Great Value for a very reasonable price. Support is competent and always available. Thanks!
Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.
It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company.
If you need any further assistance, feel free to reach out. We’re always here to help!
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.