Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de julio de 2023

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

Gizmo Graphic Works
Estados Unidos
9 días usando la aplicación
28 de octubre de 2023

A little confusing to set up, but customer service got us up and running.

Little Red Hen
Estados Unidos
3 días usando la aplicación
17 de septiembre de 2023

Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!

Noel Customs LLC
Estados Unidos
3 días usando la aplicación
16 de mayo de 2023

Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!

detoks.ca
Canadá
8 días usando la aplicación
13 de septiembre de 2023

I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support

Earthy Origins
India
8 días usando la aplicación
16 de agosto de 2023

Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)

Peaches & Cream
Sudáfrica
3 meses usando la aplicación
6 de septiembre de 2023

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

MYOKI
Alemania
Alrededor de 18 horas usando la aplicación
13 de junio de 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

Butcher Boy Meat Market
Estados Unidos
8 días usando la aplicación
23 de agosto de 2023

the support is great! really quick and nice.
the design is pretty limited but very approchable.
thanks

מרמלדה ילדים
Israel
1 día usando la aplicación
31 de mayo de 2023

This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.

soulllfooish
Estados Unidos
Alrededor de 4 horas usando la aplicación