Joy Rewards & Loyalty Program

I had a very wonderful experience with the chat agent named Emily. She was very quick in handling my questions and needs. She was also very proactive in helping me with upgrades. It is nice to receive wonderful customer service. That alone speaks volumes for this company.
Thanks again Emily!

J'ai été guidé pour quelques réajustements dans le programme de fidélité Joy Loyalty. J'ai été aidé en cela par votre collaboratrice qui répond au nom de Juliana. Merci beaucoup à toute votre équipe.

Jasmine was very specific and identified my problem quickly, thank you for your patience with my issue today. I hope to interact with more individuals like yourself

En tant que utilisateur de Joy: Rewards, Loyalty Program, je peux dire que je suis très satisfait de ce programme. L'interface est facile à utiliser.
Je remercie Emily de son aide apporté et de ca réactivité

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Emily was very helpful in answering my questions with the rewards program.

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Amazing customer service! Abby went above and beyond helping me import my customer list! Highly recommend!!

Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!

So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals.
One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated.

All in all it seems to be a good app, let's see the benefits of it.
A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!