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Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly.
What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!
Joy is a great app, just not the one we require for our use case.
The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
CS Team responds immediately, Hana gave great help getting the app set up perfectly!
Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!
We've just began to set up our webshop so app hasn't been used in action yet, but it was quite easy to customize. We had some issue and asked help from customer support, and we get the solution very fast, within a few minutes! It was to nice that they helped immediately!
So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!
Needed some help with the app and Emily was a big help! Very nice, quick and patient. Highly recommend her
This app has got all the feature you can imagine and lots are still developing. What I like to mention is the support team has done a amazing job and constantly updating and providing assistance, although the time difference yet they manage to get back with an answer in 24h. Love what you guys are doing, keep up the good work!~~~
I must say this is one of the best app for the loyalty program! It is enriched with all the necessary features! The customer service is outstanding. I needed some customization, they responded me immediately and got the job done in minutes. Highly recommended!
I had a few problems and it was quick solved. My advisor Lydia was really helpful. I highly recommend this app.