Avis (1 589)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 19 octobre 2022

So far this app seems amazing. Prakash and Roger helped me a lot behind the scenes. Excited to see how this works for my shop

Arrows and Rubies
États-Unis
Environ 8 heures d’utilisation de l’application
16 mai 2023

Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!

detoks.ca
Canada
8 jours d’utilisation de l’application
6 janvier 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Lau (International) Distribution Pte Ltd
Singapour
Environ 6 heures d’utilisation de l’application
29 juin 2023

Very happy to cooperate with me and you provided me with everything I needed to solve my problems. Thank you my friend

My fashionmam Store
Hongrie
8 jours d’utilisation de l’application
31 janvier 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Oscar and Tilly
Royaume-Uni
Environ 6 heures d’utilisation de l’application
6 juin 2023

Hana provided great customer service when setting up this app and was quick to answer all my questions!

Blue Sky Inspired
Canada
Environ 5 heures d’utilisation de l’application
30 juin 2022

Support is nice and prompt. App seems to work as designed in tests we did. Hopefully it boost sales.

Aquacy Watches
États-Unis
Environ 4 heures d’utilisation de l’application
1 juin 2023

Service client réactif, je n'ai pas encore testé l'app mais ça semble être un bon rapport qualité prix.

CBD Bicyclette
France
Environ 4 heures d’utilisation de l’application
2 mai 2023

I was not sure whether to use Joy or Smile and I am glad I chose Joy. I needed some help implementing parts to my store an Abby took care of it all! Thank you very much for a fast easy response!

Bowen Pies
Royaume-Uni
Environ 4 heures d’utilisation de l’application
Modifié le 19 août 2022

SCAM, THEY MAKE YOU RATE THEM 5 STARS TO UNLOCK THINGS IN APP. PLUS THE APP IS BASICALLY USELESS UNLESS YOU ARE PAYING THE PREMIUM. MAJOR SCAM ALERT

Dank Drankz
États-Unis
5 jours d’utilisation de l’application
Joy Loyalty (Avada) a répondu 19 août 2022

Hi,
This is Daisy, customer success manager from Joy Loyalty. I have seen your 1* review and I want to follow up on the case.

Firstly, I am so sorry for the experience that you had with the support! We never want to put you in such a situation to force you to write the review if you do not want to. Besides, we always respect your honest review, which helps to improve the app better for you and other users.

Secondly, if you have more than 250 orders counted from the day you install the app past 30 days, you can consider upgrade to Pro plan to use more features. It is okay if you want to continue with Free plan.

As you have not had much time to experience the app while the misunderstanding happened between us, could you please give us a chance to continue supporting you? I have just sent you a follow up message to your mailbox. Please check on the update so we can assist you better.

Best regards,
Daisy