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Got quick and efficient assistance from Hana. Much appreciated!
Prakash helped me so much!!!
Thank you for the wonderful feedback! We’re thrilled to hear that Prakash was able to help you so much. If you ever need further assistance, feel free to reach out—we’re always here to support you!
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Affordable, great features and good customer service from Kevin!
Unfortunately, Joy doesn't sync with Klaviyo. I've been trying for days, and since the company is located in Vietnam, their business hours don't align with ours, making it difficult to resolve the issue.
Techs haven't been available. Such a bummer.
Dear Salute Imports' Store Owner,
We sincerely apologize for the inconvenience caused by the time zone difference and any difficulties it may have created. We understand that this should not be an excuse and are working diligently to improve our staffing to ensure timely support for all our customers, regardless of their location.
We're happy to inform you that the problem with Klaviyo integration has been resolved. Could you please confirm if everything is now functioning correctly on your end?
Thank you for your feedback and for giving us the opportunity to improve.
Hope to hear from you soon!
Best regards,
Joy Support Team
Great service and help from Hana :)
Thank you for your kind words! We're thrilled to hear that Hana provided great service and support. If you ever need further assistance, don't hesitate to reach out—we’re here to help!
The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!
The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!
We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D
Thanks Audrey for quick and professional reponse