Avis (1 812)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juillet 2024

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

Higismart
Portugal
Environ 3 heures d’utilisation de l’application
29 juin 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brésil
Environ une heure d’utilisation de l’application
Joy Loyalty a répondu 30 juin 2024

Hello,

Thank you for reaching out.
Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed.

If you have any further questions or concerns, please feel free to reach out.

Best regards,
Joy Support Team

Modifié le 10 décembre 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

LINDAS
Espagne
6 mois d’utilisation de l’application
18 avril 2024

hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!

Priti.co
Colombie
Environ 2 ans d’utilisation de l’application
3 juillet 2024

huge thanks to Hana.

YUNZII KEYBOARD
Chine
2 jours d’utilisation de l’application
17 avril 2024

Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.

Didier Lab Latvia
Lituanie
Environ un an d’utilisation de l’application
6 mai 2024

great app, easy to set up. Chin was really helpful as well

ehm accessories
Malaisie
9 mois d’utilisation de l’application
12 décembre 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon.
Thank you!

Ultra Ferric
États-Unis
11 mois d’utilisation de l’application
20 avril 2024

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
Royaume-Uni
4 jours d’utilisation de l’application
20 octobre 2024

Merci à Hana pour ses conseils !

BABYCUTE
France
2 jours d’utilisation de l’application
Joy Loyalty a répondu 23 octobre 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !