Avis (1 782)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 mars 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australie
18 jours d’utilisation de l’application
25 mars 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
États-Unis
18 jours d’utilisation de l’application
17 juillet 2024

Schneller Support der bei allen Fragen hilft, Danke !

Niederrhein-Koi
Allemagne
1 jour d’utilisation de l’application
26 janvier 2024

Let's say you are using a product discount, and someone wants to redeem their Joy loyalty points. That is not possible with Joy, you can only do one or the other. This caused us to lose valuable sales. While Joy technical support said it was a Shopify problem, our test of another app shows that the other app works as intended. I think the Joy tech people are good and try their best to solve the problem, but maybe they could have their developers correct the app. It is very important that if you have someone redeem points they can also take advantage of a discount that is available to all other customers. On the plus side they do have 24 hour support. We tried, but ultimately had to go with another product.

Frisky Beaver | Smoke&Gamble
Canada
4 mois d’utilisation de l’application
20 novembre 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Sacred Sikh
Royaume-Uni
7 mois d’utilisation de l’application
15 mars 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 jours d’utilisation de l’application
15 mars 2024

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Happinesz Natural Skin Care
Pays-Bas
Plus de 2 ans d’utilisation de l’application
2 avril 2024

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Whisked by Jenna
États-Unis
Environ 2 mois d’utilisation de l’application
3 janvier 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

IZAAK AZANEI
Émirats arabes unis
5 mois d’utilisation de l’application
26 mars 2024

Very reactive support, Thanks to Liz who helped me a lot

LaPochetteParfaite
France
6 mois d’utilisation de l’application