Avis (1 809)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 septembre 2024

It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.

EXSENS-USA.com
États-Unis
9 mois d’utilisation de l’application
Joy Loyalty a répondu 1 octobre 2024

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company.

If you need any further assistance, feel free to reach out. We’re always here to help!

11 novembre 2024

It's a great option, Abby from the Support Team was awesome!

Gamerpoint.com.mx
Mexique
Plus d'un an d’utilisation de l’application
25 août 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

8storeytree
Singapour
6 mois d’utilisation de l’application
Joy Loyalty a répondu 5 septembre 2024

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.

Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

18 octobre 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Warsan
Inde
8 mois d’utilisation de l’application
Joy Loyalty a répondu 23 octobre 2024

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that pricing is an important consideration, and we’ll keep your thoughts in mind as we continue to improve the app and offer value. If there’s anything else we can assist you with, feel free to reach out!

26 octobre 2024

thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!

Charmaly
Italie
3 jours d’utilisation de l’application
Joy Loyalty a répondu 27 octobre 2024

Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it offers. We're confident that these tools will help you retain your customers effectively. If you have any questions or need further assistance, feel free to reach out. Wishing you lots of success with your orders, and we hope you enjoy all the benefits of the paid plan when the time comes!

10 septembre 2024

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

UniKeys
Canada
11 mois d’utilisation de l’application
Joy Loyalty a répondu 12 septembre 2024

Thank you so much for your wonderful review! 😊

We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!

If you have any more questions or need further assistance, don’t hesitate to reach out.

2 septembre 2024

Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!)

Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.

Sound Homebrew Supply
États-Unis
10 mois d’utilisation de l’application
Joy Loyalty a répondu 4 septembre 2024

Thank you so much for the great review, Sound Homebrew Supply Team! We're thrilled to hear that you're enjoying the app and finding our customer service helpful, especially with Prakash's support!

We appreciate your understanding regarding the POS integration. As you mentioned, with Shopify's frequent updates, we are constantly working to ensure everything runs smoothly. We're glad you love the new analytics, and rest assured, our team is continuously working to expand the app’s capabilities even further.

If you ever run into any issues, feel free to reach out. Thanks again for your support!

16 novembre 2024

So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.

ShadowCrafts Studio
États-Unis
7 mois d’utilisation de l’application
10 octobre 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Schuhbidu24
Allemagne
9 mois d’utilisation de l’application
Joy Loyalty a répondu 17 octobre 2024

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.

10 octobre 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaisie
6 mois d’utilisation de l’application
Joy Loyalty a répondu 17 octobre 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!