Joy: Rewards & Loyalty Program

Wonderful app. It has all the functionalities I want under one roof. Our customers are also happy since we switched to Joy. The support team is really responsive and fixed the issues which I was facing. The handoff between their team is spectacular and seamless. A special thanks a lot to Abby, Gideon, Lydia, Hana, Toby, Esther and Emily for their help. They were proactive in providing a solution. Recommend this app to all

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.

User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.

Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.

I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!