Joy: Rewards & Loyalty Program

I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Great app and the customer service was very fast and responsive with Audrey.

Very good app and excellent support from Audrey and Nikita. Thank you.

I am new to the app and it seems great. Hana helped me in literally 3 minutes. So helpfull

Excellent customer service. Highly recommend this app.

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Superb customer service. When I faced trouble generating the landing page, I got support from the customer team. Hana helped me with her prompt action and solved the problem in real time.

Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.