Recensioni (1.812)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 agosto 2024

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

Minted Prints
Stati Uniti
5 giorni di utilizzo dell’app
Joy Loyalty ha risposto 5 settembre 2024

Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.

We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.

6 novembre 2024

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Regarde le Ciel
Spagna
9 giorni di utilizzo dell’app
28 luglio 2024

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
Australia
4 mesi di utilizzo dell’app
Joy Loyalty ha risposto 5 settembre 2024

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

4 novembre 2024

Thank you Hana for your help, it was perfect! Very quick and kind :)

Iron and Resin Europe
Francia
4 giorni di utilizzo dell’app
4 novembre 2024

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

PLOUF
Regno Unito
1 giorno di utilizzo dell’app
6 settembre 2024

Kevin's service is great, solved my problem, this plugin is very easy to use

LILY Official Store
RAS di Hong Kong
6 mesi di utilizzo dell’app
Joy Loyalty ha risposto 8 settembre 2024

Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!

If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,

27 ottobre 2024

As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)

Bead Lighting
Australia
Circa 5 ore di utilizzo dell’app
Joy Loyalty ha risposto 29 ottobre 2024

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊

15 agosto 2024

amazing customer and great app. Been using it for a while, very pleased

WbAC Ceiling Lights and Home Decor
Regno Unito
6 mesi di utilizzo dell’app
Data modifica: 27 agosto 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Cocodrip - Tårta & Baktillbehör
Svezia
5 giorni di utilizzo dell’app
Joy Loyalty ha risposto 23 agosto 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

6 ottobre 2024

Good customer support. Nice made Loyality program!

My Store
Finlandia
Circa un mese di utilizzo dell’app
Joy Loyalty ha risposto 7 ottobre 2024

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!