리뷰 (1,811)
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평점별
L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !
great app and the asistent tiana was great and helped me in everything i needed
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!
Stay away from this app. It broke our store's buy now button and we realized this after 72 hours (lost almost 15k). I'm definitely going to report Shopify.
Dear Supersell Store Owner,
We’re deeply sorry for the disruption you experienced. At Joy Rewards & Loyalty Program, our reputation and product quality are our top priorities. We’ve reviewed the situation, and while our findings suggest it may be unrelated to our app, we truly want to ensure there’s no oversight on our part.
Since the app has been uninstalled, we appreciate your assistance in reinstalling it temporarily. This will allow us to troubleshoot the issue thoroughly and identify the root cause if it is truly from our end.
If you decide to continue using the app afterward, we’d be more than happy to provide personalized support to ensure it meets your needs and runs smoothly in your store.
Thank you for considering our request. We truly value your feedback and hope to have the opportunity to work with you to resolve this matter.
Best regards,
Joy Support Team
Audrey has been very responsive and helpful. She seemed very knowledgable and patient.
Thank you for your kind feedback! We’re delighted to hear that Audrey was responsive, helpful, and provided knowledgeable support. We strive to offer the best experience for our customers, and it’s great to know Audrey met your expectations.
If you need any further assistance, feel free to reach out anytime!
Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)
Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance.
If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you!
Best regards,
Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!
Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!
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Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us!
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Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it customizable to your needs, especially with the ability to translate everything into Hungarian.
Our team is dedicated to providing reliable support, and it’s great to know that our quick response times and customizations have been helpful for you. If there’s anything else you need or any new features you'd like to see, please don't hesitate to reach out. We're here to ensure your experience remains top-notch!
Thanks again for your kind words and support!
Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.
app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs.
Your feedback truly means a lot to us, and we’re honored to be one of your top app choices!
If you need further assistance, feel free to reach out anytime—we’re here to help.
Alyssa is really nice and patience, thanks for her kind help
I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.