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I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!
very extensive features & amazing support
Audery
Thank you for your positive feedback! We're glad to hear that Audrey provided excellent support and that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, please feel free to reach out. We're here to help!
Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.
I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.
Great service and help from Hana :)
Thank you for your kind words! We're thrilled to hear that Hana provided great service and support. If you ever need further assistance, don't hesitate to reach out—we’re here to help!
I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works!
Special shout out to Alyssa, William & Damian for your help!
Super vraiment parfait merci à Audrey !! :)
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.