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App seems great so far and their support (shout out to Hanna) has been spectacular. Not able to give a proper review until I have used it for a while though.
Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.
Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.
We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.
Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far
Support was really helpful especially Sonny who went extra mile to answer all my requests.
Experiencia muy positiva con Hana, me ha ayudado a resolver mis dudas.
Wonderful support and Loyalty Program App to use!
The support service is great, and the supporter Hana is a great assistance.
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Hi Budget 4x4 Life,
Thank you for your fantastic review! I'm delighted to hear Hana provided excellent support right from the start. We work hard to make Joy both feature-rich and affordable compared to competitors, while keeping it easy to use. We're excited to support your 4x4 community in Australia as you build your loyalty program!
Warm regards,
The Joy Loyalty Team
Amazing App with Amazing customer service who guide you step by step in every kind of request
A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk through everything, you can get a pretty good thing going.