리뷰 (1,812)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 9월 5일

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes

A thousand thanks

Armando

bigeshop
이탈리아
앱 사용 기간 대략 1개월
답글 Joy Loyalty개 2024년 9월 8일

Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.

If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!

2024년 11월 7일

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Kalita
미국
앱 사용 기간 1일
2024년 10월 7일

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Nillary
미국
앱 사용 기간 10일
답글 Joy Loyalty개 2024년 10월 17일

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!

2024년 10월 28일

I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!

Plantiva Natural Supplements
미국
앱 사용 기간 3일
2024년 10월 30일

Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!

Jador The Label
오스트레일리아
앱 사용 기간 10일
2024년 10월 14일

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Soleilclothing
인도
앱 사용 기간 24일
답글 Joy Loyalty개 2024년 10월 17일

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

2024년 9월 23일

Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.

OFF THE LINE PERFORMANCE
미국
앱 사용 기간 4개월
답글 Joy Loyalty개 2024년 9월 25일

Thank you for your wonderful review! We're glad to hear the setup was easy and that our team, especially Lydia and William, could assist you quickly. We're always here to help, so feel free to reach out if you need anything else!

2024년 11월 16일

Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!

Azurlis™ Botanical Skin Care
뉴질랜드
앱 사용 기간 대략 1개월
2024년 8월 26일

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
미국
앱 사용 기간 22일
답글 Joy Loyalty개 2024년 9월 5일

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed!

Thank you once again for your kind words and for being a valued customer.

2024년 9월 5일

Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us.

There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time.

In conclusion, I couldn't be happier with this app and the support I received.

Diecast Model Centre
영국
앱 사용 기간 2일
답글 Joy Loyalty개 2024년 9월 8일

Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store.

If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!