리뷰 (1,812)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 31일

I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works!
Special shout out to Alyssa, William & Damian for your help!

The Generation Clean
싱가포르
앱 사용 기간 대략 21시간
2024년 8월 22일

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Natulim IT
스페인
앱 사용 기간 7개월
답글 Joy Loyalty개 2024년 9월 5일

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.

If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

2024년 11월 6일

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Regarde le Ciel
스페인
앱 사용 기간 9일
2024년 8월 23일

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

Minted Prints
미국
앱 사용 기간 5일
답글 Joy Loyalty개 2024년 9월 5일

Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.

We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.

2024년 11월 4일

Thank you Hana for your help, it was perfect! Very quick and kind :)

Iron and Resin Europe
프랑스
앱 사용 기간 4일
2024년 7월 28일

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
오스트레일리아
앱 사용 기간 4개월
답글 Joy Loyalty개 2024년 9월 5일

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

2024년 11월 4일

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

PLOUF
영국
앱 사용 기간 1일
2024년 9월 6일

Kevin's service is great, solved my problem, this plugin is very easy to use

LILY Official Store
홍콩(중국 특별행정구)
앱 사용 기간 6개월
답글 Joy Loyalty개 2024년 9월 8일

Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!

If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,

2024년 10월 27일

As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)

Bead Lighting
오스트레일리아
앱 사용 기간 대략 5시간
답글 Joy Loyalty개 2024년 10월 29일

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊

2024년 8월 15일

amazing customer and great app. Been using it for a while, very pleased

WbAC Ceiling Lights and Home Decor
영국
앱 사용 기간 6개월