리뷰 (1,569)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 29일

Ester was very helpful in answering all my questions!

Glamour Girlz Central Highland Park
미국
앱 사용 기간 4개월
2024년 4월 15일

Very good and fast support service, Hana helped me move the widget to the desired position of the widget

LuxDermaStore
폴란드
앱 사용 기간 5일
2024년 6월 8일

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Soapfistication
캐나다
앱 사용 기간 1일
2024년 4월 4일

Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

MintKeeper
영국
앱 사용 기간 7일
2024년 4월 20일

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
영국
앱 사용 기간 4일
2024년 4월 15일

This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!

Paper Whimsy Studio
중국
앱 사용 기간 4일
2024년 4월 22일

I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry

CELORA Beauty
일본
앱 사용 기간 3일
2024년 4월 4일

Great help by Prakash

Aelegante
인도
앱 사용 기간 6일
2024년 3월 4일

Hana is so good! She solved my problem!

Pawsitive Dreams
미국
앱 사용 기간 대략 2개월
2024년 6월 5일

I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.

Desert Rose Crystals
뉴질랜드
앱 사용 기간 1일