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April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!
Hi Looks By Lopez,
Thank you so much for this great review! April will be absolutely delighted to hear your recognition for helping you fix the issue with your POS and Joy App integration. We're so glad she was able to get everything working smoothly for you - providing that kind of technical support is exactly what our team is here for.
Warm regards,
The Joy Loyalty Team
We have been really pleased with the many options this app gives. The support has also been really great and the installation has been seemless.
I have only recently started using the app in my business and received prompt and helpful advise when I needed further clarification on how to ensure it is set up correctly for use by us and also our customers. Jade was incredibly knowledgeable and answered all of my questions.
Hi Hope & Me,
Thank you so much for this wonderful review! It's fantastic that you received such prompt and helpful advice to ensure Joy is set up correctly for both your business and your customers. Jade will be absolutely delighted to hear your recognition for her incredible knowledge and thoroughness in answering all your questions - providing that level of clarity and support is exactly what we aim for with every merchant.
Warm regards,
The Joy Loyalty Team
Great app, great support. Really like the app! Little recommendation: Add one more pricing tier for 49$ for example where the VIP Tiers are included. That would be awesome! Thanks!
The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify.
A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!
Hi Alpino,
Thank you for your amazing review! We're thrilled the Joy Loyalty App has been a game-changer for your store. I'll personally share your kind words with Hana - she'll be delighted to know her support made such a difference for you. We're committed to making customer loyalty effortless, and it's wonderful to hear the app is working so well for your business in India. Thank you for being with us for over a year!
Warm regards,
The Joy Loyalty Team
Amazing service. Sonny was brilliant and honestly deserves some credit. As a business owner I would want to know if one of my employees treated my customers the way I was helped by Sonny!
Brilliant app and worth every penny!
Hi KewbzUK,
Thank you for such wonderful feedback! I'll make sure Sonny gets the recognition he deserves - he'll be thrilled to hear this. We're committed to providing both exceptional service and a loyalty program that delivers real value for your business. Thanks for being with us for 10 months, and we're excited to keep supporting your success!
Warm regards,
The Joy Loyalty Team
Their service was impressively fast and professional.
Everyone was friendly and courteous throughout the process.
Elle was the one who helped me resolve my issue, and I’m truly grateful for her assistance.
Hi MYZOO-JP,
Thank you so much for this wonderful review! We're delighted that you experienced such impressively fast and professional service from our team. Elle will be absolutely thrilled to hear your special recognition and gratitude for her assistance in resolving your issue - her friendly and courteous approach really embodies what we strive for with every merchant interaction.
Warm regards,
The Joy Loyalty Team
The app has pretty much all features that are needed for a rewards app. Prices are reasonable and Hana from the support team was very efficient and helpful.
Great app! Works smoothly and the support is excellent. Sonny from customer service was super helpful and quick to assist.
Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.
Hi VGMX,
Thanks so much for your kind words! I'm thrilled to hear Hana was able to help resolve your issue quickly. I'll be sure to pass along your appreciation to her. We're always here if you need anything else with your loyalty program!
Warm regards,
The Joy Loyalty Team