Joy Rewards & Loyalty Program

Esther was great with helping me set up the Loyalty App. I'm excited to implement it in my store. It was easy to customize and enable to the front of the store.

The app has all what it has to cover all basic feature, best part of it is, it is FREE! The customer service team is also very helpful. Kudos to Jasmine who has kindly helped me solved my issue within an hour. Impressive ❤
The developer team too. Putting in extra effort to make sure they meet my needs.

I have not yet been able to use the app yet as I have just downloaded it, however, Esther has helped me so far with any and all questions and concerns I have had. She was very fast and helpful with everything!

Easy to set up and integrate and customer service has been very helpful, in particular, Jasmine who helped with removing branding, verifying my URL, and more.

Abby was fantastic and resolved my query really quick. Came across polite and knowledgeable. First-class customer support :-)

best support team that i have seen in Shopify <3 <3
Availability 24/24 7/7. i will use this app in my store

Good application

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

Esther has helped us launch our loyalty program and has been there around the clock for us to ask questions! She has been an absolute breeze to deal with and we cant wait to get started

I had a whole series of questions today to optimize our user's journey and experience. Wendy handled each one quickly and efficiently! Fantastic service with this app's crew, always.