Joy Rewards & Loyalty Program
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Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.
Alyssa was wonderful! Very patient and helped me with all 10 questions I had. The support team immediately jumped in to fix an issue I was having in my store. So glad to be using this for my rewards program. I have used several others in the past and this one is wonderful for the cost and the support you receive.
Thank you so much for your wonderful review! We're thrilled to hear that Alyssa was able to assist you patiently and address all your questions. Our support team is always here to help, and it's great to know you found our rewards program beneficial. We appreciate your feedback and are glad you chose us over other options. If you ever need anything else, don’t hesitate to reach out. Happy rewarding!
We recently started using the Joy loyalty app for our business, and the experience has been fantastic! The app is incredibly user-friendly, making it easy for our customers to engage with our loyalty program, track their rewards, and stay connected with us. Since implementing Joy, we've seen a noticeable increase in customer retention and overall satisfaction.
A special shoutout to Hana, who was instrumental in helping us set up the app. She was not only knowledgeable but also extremely patient and responsive throughout the entire process. Hana made sure everything was tailored to meet our needs, and her support has been invaluable.
If you’re looking for a reliable loyalty app with exceptional customer service, I highly recommend Joy!
Thank you so much for your wonderful feedback! We're thrilled to hear that Joy has made such a positive impact on your business and that your customers are enjoying the loyalty program. It's fantastic that you've seen increased retention and satisfaction – that's exactly what we strive for!
We'll make sure to pass along your kind words to Hana; she’ll be delighted to know she made a difference in setting you up for success. If there's anything more we can do to support your journey with Joy, just let us know. Thanks again for recommending us! 😊
By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.
We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!
Thank you so much for sharing your experience! We're delighted to hear that our support and technical teams were able to assist you effectively during your pre-launch. It’s fantastic that Nolan and Jade were able to help ensure you were fully prepared for your loyalty program launch. We're excited to see your loyalty program in action and look forward to continuing to support your success!
Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!
Thank you so much for your kind review! We're thrilled to hear that you've been satisfied with Joy over the past few months and that the POS experience has been seamless for you.
We're also glad that Lydia was able to assist you quickly with the layout changes. If you ever need further help or have any other questions, please don't hesitate to reach out. We're always here to ensure you have a great experience!
Thanks again for your support!
I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise).
The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team, including Sonny, Emily, Alyssa, Kevin, Tracy, and Hana. We strive to provide prompt and knowledgeable assistance, and it's great to know that we met your expectations without the hassle of repeating your issues.
We're also glad you find our features comprehensive and user-friendly. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!
I'm very happy with the Joy App so far, I could customise it to suit my brand which I love.
Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before.
I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.
Thank you for sharing your experience! We're delighted to hear that you're enjoying the Joy app and that the customization options are helping you bring out your brand’s personality. It’s wonderful to know Audrey’s assistance made such a positive impression; we’ll be sure to pass along your kind words!
We’re thrilled to support growing businesses like yours with affordable options, and we’re here anytime you need us. Thank you again for recommending Joy – wishing you continued success! 🎉
The app is relatively easy to set up but the best bit is the support available all the time. Thanks Hana
I am very happy and thankful to Hana for providing such great support. I’m not very well versed in these things and she was patient and helpful in my needs. I’ve used other apps before but I love Joy because it is easy to work with and the support is phenomenal
Thank you so much for your kind words! We're thrilled to hear that Hana provided the support you needed and made the process easier for you. It’s great to know that you find Joy easy to work with and that our support has made a difference. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!