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Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!
Audery
Thank you for your positive feedback! We're glad to hear that Audrey provided excellent support and that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, please feel free to reach out. We're here to help!
Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.
Hana,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store.
Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver.
I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify.
Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty.
Wishing you continued success in all your endeavors.
Best regards,
EP
Merci Hana pour votre aide.
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !
Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!
Hana was quick to help and her suggestions were clear and straight to the point.