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I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.
quick response and keen to help.
Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.
If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!
it is really a good app, and the supporter Hana helps me a lot to solve the issue!
Such great customer service! Penelope was excellent with addressing my concerns. Thank you!
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Assistenza meravigliosa! Velocità di risposta molto elevata!
Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+
Grazie mille per il tuo fantastico feedback! Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con la nostra assistenza e che Lydia ti ha aiutato a configurare tutto con professionalità e competenza. Apprezziamo molto il tuo entusiasmo!
Se hai altre domande o hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti!
Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store
Tiana was very very helpful and fast. Thank you
Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!