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Very kindly and professional, solved the problem in a few minutes. App is simple to configurated
Just started using the he application to test the loyalty program on my e-shop. I was helped by Sunny et Gideon in the customization of certain functions of the app! Very good customer service ! I have the free plan to start and they adapted some of my requests and set up my store very quickly.
Very easy to set up on my shopify store, I recommend this application !
Fast and helpful. Really good experience with customer service, they helped me to finish setting up the app and everything is working perfectly fine. Thank you!
I just installed the program and am working on getting everything set up. So far it has been fun and straight forward to set up. I did have a couple questions and Pamela was great to work with!
The customer care is so fast and respond to my problem so quick. Thanks Audrey
I am a first-time user of Joy and had a lot of questions. Jasmine assisted me to find the best way to use this app! Many thanx!
Adding the Joy Rewards & Loyalty Program app to my website/POS was a pure JOY! Working with Emily made adding all my programs so easy and any questions I had, she was quick to answer. I can't wait to see all the smiling faces when my customers start redeeming their rewards!
Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.
Customer service is outstanding. Fixed my issue right away with no hassle and app seems to work good now.
C'est la première fois que j'utilise l'application. Pour le moment je ne peux pas dire grand chose à part qu'elle est facile à utiliser et à intégrer, l'interface me semble, pour une débutante comme moi, plutôt très pratique et vraiment pas compliquée à comprendre.... Je teste encore l'application, donc il se pourrait que je rajoute des commentaires plus tard.
Une chose que j'aimerais également rajouter est l'efficacité et la rapidité en terme de réponse et d'action de l'équipe technique et plus particulièrement ABBY qui m'a personnellement assistée et était de surcroît très aimable et très efficace. Je continuerai donc de tester cette application que j'apprécie déjà beaucoup pour un début et compléterai mon commentaire.