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We have been getting a lot of positive feedback and more customer interaction thanks to Joy! Roger was very helpful in setting us up and we plan to use it for multiple things in the future. Service was very quick.
So far this app is great, I switched from Smile rewards because $50 a month is way too expensive for my business. Marcus helped me import my customer points balance and was very kind. I look forward to utilizing this app more!
I tried several Loyalty apps but it seems like Joy is the app which fits my store theme best. Highly recommend it. Emily from Joy Loyalty helps me a lot through the whole progress, which is amazing. 5-star rating.
Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!
Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!
Abby was very kind, quick & knowledgeable. <3 Thank you for providing an amazing service! I can't wait to use this program!
Easy to navigate. Emily was helpful with integrating into Klaviyo.
So far so good! I'm excited to see how I can connect with my customers and keep them interested with Joy!
Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!
I had couple of request while configuring the app , and "Esther" a member of the support team was very quick to to fulfill my request. Thank you :)