Recenzje (1 782)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
31 marzec 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australia
18 dni korzystania z aplikacji
25 marzec 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
Stany Zjednoczone
18 dni korzystania z aplikacji
17 lipiec 2024

Schneller Support der bei allen Fragen hilft, Danke !

Niederrhein-Koi
Niemcy
1 dzień korzystania z aplikacji
26 styczeń 2024

Let's say you are using a product discount, and someone wants to redeem their Joy loyalty points. That is not possible with Joy, you can only do one or the other. This caused us to lose valuable sales. While Joy technical support said it was a Shopify problem, our test of another app shows that the other app works as intended. I think the Joy tech people are good and try their best to solve the problem, but maybe they could have their developers correct the app. It is very important that if you have someone redeem points they can also take advantage of a discount that is available to all other customers. On the plus side they do have 24 hour support. We tried, but ultimately had to go with another product.

Frisky Beaver | Smoke&Gamble
Kanada
4 miesiące korzystania z aplikacji
20 listopad 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Sacred Sikh
Wielka Brytania
7 miesięcy korzystania z aplikacji
15 marzec 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Kanada
8 dni korzystania z aplikacji
15 marzec 2024

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Happinesz Natural Skin Care
Holandia
Ponad 2 lata korzystania z aplikacji
2 kwiecień 2024

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Whisked by Jenna
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
3 styczeń 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

IZAAK AZANEI
Zjednoczone Emiraty Arabskie
5 miesięcy korzystania z aplikacji
26 marzec 2024

Very reactive support, Thanks to Liz who helped me a lot

LaPochetteParfaite
Francja
6 miesięcy korzystania z aplikacji