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Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.
Great service and help from Hana :)
Thank you for your kind words! We're thrilled to hear that Hana provided great service and support. If you ever need further assistance, don't hesitate to reach out—we’re here to help!
I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works!
Special shout out to Alyssa, William & Damian for your help!
Got quick and efficient assistance from Hana. Much appreciated!
Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.
Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.
We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.
Merci Hana pour votre aide.
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !
So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪
William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.
Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s great to know that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, we're here to help!