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Lydia est rapide et efficace elle résout tous mes problèmes en un rien de temps
I just got the app to offer a reward program to my customers. I was a little confused on how to configure the options, and as I was scratching my head, wonderful Emily came to the rescue! She was very helpful. Can't wait to give this Rewards program a go!
I've been testing so many Loyalty & Rewards apps I was about to give up until I came across Joy. The installation and set up were fairly easy but I had trouble with the integration with another app and I could not figure out how to get the floating button to appear and work properly. Thankfully, at 11 pm on a Sunday evening, Hana came to my rescue! She was so amazing and patient with me. She worked diligently, sending me screenshots and instructions on what I needed to do on my end so she could work her magic on her end. I can't thank her enough. In a minimal amount of time, she got everything fixed and working properly. If for no other reason than the customer service I received from Hana, I'll be using this app for quite a while! Thank you Hana, you truly are a lifesaver! xoxo
quick response and helpful
The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!
5 star. Works great and customer service is always there to help Works great and customer service is always there to help
This is an excellent app. Very user friendly and excellent customer service, especially Roger. So many great features for being a free app.
TS was very quick to respond to setup problems and Audrey was very patient to help solve them.
The customer service, especially from Lydia, is exceptional. She was very friendly and helpful. It's a really good app!
Great app and a fab initial experience with support straight after downloading the app. Esther was very helpful!