Avaliações (1.980)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de dezembro de 2024

I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.

Great Land Bracelets
Estados Unidos
6 meses usando o app
5 de janeiro de 2025

This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend ...

lelemomo
Índia
24 dias usando o app
12 de fevereiro de 2025

So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!

Sweet Pea Plant-Based Kitchen
Estados Unidos
3 meses usando o app
25 de fevereiro de 2025

Hana was very helpful and solved my issue quickly and easily.

Boise Bees & Blossoms LLC
Estados Unidos
Mais de 1 ano usando o app
22 de janeiro de 2025

Joy is truly an excellent loyalty program setup kit! The customer support team is very patient and dedicated to help you resolve any issues related to functionality and style customization. Highly recommended!

Unihertz
Hong Kong, RAE da China
Mais de 1 ano usando o app
15 de fevereiro de 2025

excellent support, sonny helped with a slight issue i was having it was fixed immediately

Fogfathers
Reino Unido
Aproximadamente 1 ano usando o app
11 de fevereiro de 2025

Great customer service from Hana to help with our issue straight away.

ByErim
Reino Unido
3 meses usando o app
17 de fevereiro de 2025

Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)

Sleekify
Eslováquia
6 meses usando o app
Data de edição: 31 de janeiro de 2025

Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa.

Look forward to continuing to work with your system.

Zonte's Footstep
Austrália
25 dias usando o app
Data de edição: 19 de dezembro de 2024

Hello Team,

I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?

Looking forward to hearing your response on this.

Update- The ...

Robocraze
Índia
Mais de 1 ano usando o app
Joy Loyalty (by Avada) deixou uma resposta 21 de novembro de 2024

Hi there,

This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification ...