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Great app, user friendly, and most importantly.. GREAT SUPPORT!!
Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about.
Well done Joy, you've got the best team!
Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!
This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.
This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier.
If you are looking for customer retention , Definitely you need this app.
The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem.
We recommend this app.
I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.
Good service, very fast answers. Tiana does a great job!!!
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.
If you need anything else, feel free to reach out. We're always happy to help!
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)
Fantastic app - really good customer service which is available during working hours with quick response times.
I tried many different loyalty programs - this one seemed to have the most features for the money.