Avaliações (1.569)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de fevereiro de 2024

Ester was very helpful in answering all my questions!

Glamour Girlz Central Highland Park
Estados Unidos
4 meses usando o app
15 de abril de 2024

Very good and fast support service, Hana helped me move the widget to the desired position of the widget

LuxDermaStore
Polônia
5 dias usando o app
8 de junho de 2024

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Soapfistication
Canadá
1 dia usando o app
4 de abril de 2024

Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

MintKeeper
Reino Unido
7 dias usando o app
20 de abril de 2024

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
Reino Unido
4 dias usando o app
15 de abril de 2024

This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!

Paper Whimsy Studio
China
4 dias usando o app
22 de abril de 2024

I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry

CELORA Beauty
Japão
3 dias usando o app
4 de abril de 2024

Great help by Prakash

Aelegante
Índia
6 dias usando o app
4 de março de 2024

Hana is so good! She solved my problem!

Pawsitive Dreams
Estados Unidos
Aproximadamente 2 meses usando o app
5 de junho de 2024

I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.

Desert Rose Crystals
Nova Zelândia
1 dia usando o app